Elevating and
Transforming Organizations.
Most organizations are running on Operating Models designed for yesterday. Human Friction is what keeps them stuck there.
We help you find it, reduce it, and transform your organization to continue delivering your purpose.
CEO Strategic Advisory
CHRO Advisory & Mentoring
Fractional Chief People Officer
Organization Transformation
Culture by Design
Trusted by global leaders













- Services
Three ways we work with you.
Advisory & Consulting
Finding and reducing the Human Friction that slows your organization down and building what comes next.
Fractional CPO
Senior people and culture leadership, embedded from day one, for organizations that can't wait.
Thought leadership
Frameworks and insights that equip leaders and boards to act, not just understand.
The challenge facing CEO's and CHRO's today
The operating model you built got you here. It won't get you there.
AI is compressing the cost of Human Friction faster than most organizations realize. The structures, workflows, and leadership models that worked yesterday are slowing you down today and will cause you to fall behind tomorrow.
The question isn't whether advanced intelligence will transform work—it's whether your People & Culture function and organizational culture are as unique as your DNA and drive massive competitive advantage.
- Results
Proven results that matter
Visa market cap growth
$
0
B
Chief People Officer and organizational integration at Visa Europe during its $24B acquisition, contributing to Visa Inc.’s market cap expansion from $180B to $460B in four years.
Burt's Bees acquisition
$
0
M
Integration of the Clorox Company acquisition of Burt’s Bees expanding Clorox strategy to get into the fast growing personal care market.
Poshmark HR growth
0
x
Built out entire People and internal Communications organization in 10 months post IPO to right-size the function to align with the rest of the company.
OURO cost reduction + rev growth
0
%
Through culture transformation at OURO we led culture transformation and workforce restructuring that cut payroll by 20%, grew revenue 11%, and sustained EBITDA.
- Meet Will
Your transformation partner.
Will doesn’t consult from the sidelines, he and his team walk with leaders for true transformation
William Ingham has spent 20+ years reducing Human Friction inside some of the world's most demanding organizations — Visa, Gap, Clorox, Poshmark, OURO. He doesn't consult from the sidelines. He works alongside leaders to find what's broken, fix it, and build what comes next.
- Client success
"William empowers people to thrive. He trusted me to lead major integrations and global buildouts, always elevating rather than micromanaging. Working for him has been one of the most rewarding experiences of my career."
Sheetal Balani
VP, People M&A Vistra (formerly Visa & OURO)
VP, People M&A Vistra (formerly Visa & OURO)
“William was instrumental in integrating Visa Europe with Visa Inc. He built the People and Culture function from scratch, rebuilt leadership teams, and guided employees through massive change with clarity and impact.”
Pier Cullazo
Global Chief Data and AI Officer at Macquarie
Global Chief Data and AI Officer at Macquarie
“At OURO, William built our People and Culture function from the ground up and scaled it at extraordinary speed. He was a true partner to the leadership team, balancing tough cost decisions with culture transformation that positioned us for growth."
Derek Lothringer
COO of OURO
COO of OURO
“William and I worked shoulder-to-shoulder through multiple challenging org transformations at Gap Inc. His mix of intellect, emotional intelligence, strategic intuition, and can-do spirit earned deep trust and respect from me and the team—and has clearly fueled his success across organizations."
Eric Severson
Former Chief People Officer Neiman Marcus Group & DaVita Inc.
Former Chief People Officer Neiman Marcus Group & DaVita Inc.
“I’ve known William for more than 15 years and deeply respect his ability to combine strategic foresight with genuine care for people and organizations. He is one of the most future-focused and values-driven leaders shaping the next era of work."
Eva-Sage Gavin
Former Senior Managing Director, Accenture and EVP HR & Corporate Affairs, Gap Inc.
Former Senior Managing Director, Accenture and EVP HR & Corporate Affairs, Gap Inc.
"I’ve had the privilege of working with William at multiple stages of my career — including during Visa Europe’s transformation and integration with Visa Inc. William built the People and Culture function from the ground up, strengthened leadership across the region, and guided our teams through extraordinary complexity with clarity and care."
Jasmine Smith
Chief People Officer, Visa Europe
Chief People Officer, Visa Europe
- Forthcoming Book
Culture: The Asses and The Alchemists
Register for early access
- Take the first step